Chapter one
Before you come
Wear
- Closed-toe boots you don't mind ruining. No sandals, no sneakers with mesh.
- Long pants and layers. East Tennessee mornings and afternoons can feel like two different seasons.
- Clothes that can get muddy, hay-covered and slobbered on.
- No dangling jewelry, scarves or loose strings. Goats will eat them.
Bring
- A full water bottle, and a snack for yourself.
- Work gloves if you have them.
- Sunscreen, a hat and bug spray in warm months.
- A good attitude about poop. There's a lot of it.
- Paperwork first. Every volunteer signs a waiver before their first shift. If you're 16 or 17, a parent or guardian signs too. Kids under 16 are welcome only with a parent working right alongside them.
- Visits are by appointment only. We'll send directions when your orientation is booked. Please don't share the address or drop by unannounced.
- Leave your own pets at home, and please don't bring food or treats for the animals.
The one rule we'll remind you about every single day
Latch it behind you. Every gate, every time.
Leave every gate exactly the way you found it, and check the latch with your hand, not just your eyes. Our goats are escape artists, a loose donkey on the road is dangerous for everyone, and an open coop door at dusk is how foxes get in.
Chapter two
Barn rules
- No medical care by volunteers.Medications, hoof care, wound care, splints and vet follow-up stay with staff and our vet. Your job is to notice and tell us.
- No treats, no feeding on your own.Several residents are on special diets. Only feed what staff hands you, when staff says.
- No riding, no climbing on animals.Not the horses, not the donkeys, not the pigs. Not even for a picture.
- Stay out of the kick zone.Never walk directly behind a horse or donkey. Stay where they can see you and let them know you're there.
- Walk, don't run. Use a calm voice.Quiet and steady helps nervous animals trust people again.
- Don't go into a pen alone until you're signed off.New volunteers always work with a trained Barn Hand or staff member.
- No smoking or vaping anywhere on the farm.Barns are full of hay, and hay burns fast.
- If you're not sure, ask.Nobody here will ever be annoyed by a question. We'll be annoyed by a guess.
Chapter three
Keeping the animals healthy
Germs travel on boots, hands and clothes. Bird flu in particular is a real risk for our geese, ducks and chickens. A few habits keep it off the farm.
- Come clean. Wear clean boots and clothes. Use the boot wash when you arrive and when staff asks.
- Skip us on farm days. If you've been to another farm, a poultry barn, a livestock sale or a petting zoo, come a different day.
- Wash your hands when you arrive, between animal areas, before you eat and before you leave.
- Follow the order on the board. We work from the healthiest areas to anything under watch, never the other way around.
- Stay out of any area marked closed or quarantine unless staff takes you in.
- Tell us about sick or dead wild birds you see on the property. Don't touch them.
Chapter four
Keeping you safe
- Heat is serious here. In summer we schedule early mornings and evenings, take shade and water breaks, and stop if anyone feels dizzy or sick.
- Weather cancels shifts. Lightning, ice and high winds mean we'll reschedule. We'll let you know as early as we can.
- Lift with your legs and ask for a partner on hay bales, feed bags and water tubs.
- Watch where you put your hands in wood piles, hay stacks and tall grass. Snakes, wasps and ticks live here too. Do a tick check when you get home.
- Power tools and mowers are 18+ only, and only after staff shows you how.
- Your shift lead will show you the first aid kit on your first day.
Chapter five
If something goes wrong
A person is seriously hurt
Call 911 first, then find staff. Don't move someone with a possible head, neck or back injury.
An animal is hurt, down, choking or struggling
Find staff right away. Stay calm and stay nearby, but don't try to treat the animal yourself.
An animal gets out
Don't chase. Chasing turns a wander into a run. Tell staff, calmly block the path toward the road if it's safe, and close any gates you can.
An animal just seems off
Limping, not eating, coughing, hiding, breathing hard, acting different. Tell staff before you leave, even if it seems small. Noticing is care.
You get a scrape, bite or sting
Tell your shift lead right away, even if it's minor, so we can clean it up and write it down.
You broke or spilled something
It happens. Tell us so nobody gets hurt on it later. We'd much rather know.
Chapter six
Photos and social media
Please take pictures and share them. The animals are the best recruiters we have. Just keep these in mind:
- Tag Sweet BombDiggity Farms so we can reshare.
- Don't post our location or anything that shows the way to the farm.
- Ask before you photograph other volunteers, and never post a child's face without a parent's OK.
- Leave the animals' medical stories to us. We share those carefully, with the whole picture.
- Animals first, photos second. Put the phone away when you're handling an animal or working a gate.
Chapter seven
Your shift, start to finish
- Arrive and check in with your shift lead. Sign in on the volunteer sheet with your start time.
- Boot wash and hand wash, then look at today's chore board to see what's up.
- Work the list in the order the board shows, with your buddy if you're still in training.
- Take breaks. Water, shade, and a few minutes of scratching a donkey are part of the job.
- Put everything back where you found it: tools, buckets, hoses, halters.
- Tell your lead what you noticed about any animal, then sign out with your hours.
- Last one out checks every gate. Yes, again.